Shipping policy

Shipping Policy

Last updated: August 10, 2026

We offer international shipping on all eligible orders. Please review the information below before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

2. International Shipping

We ship internationally to many countries. Shipping availability, delivery times, and costs may vary depending on your destination.

Estimated delivery times are provided at checkout and may vary due to customs, local delivery services, weather, or other circumstances outside our control.

Please note that international orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the customer's responsibility unless otherwise stated at checkout.

3. Shipping Delays

While we work to ensure orders arrive within the estimated delivery timeframe, we cannot guarantee delivery dates.

Delays may occur because of customs processing, carrier disruptions, incorrect or incomplete shipping information, holidays, or other circumstances beyond our control.

If your order appears to be significantly delayed, please contact us with your order number so we can assist you.

4. Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice an error in your shipping information, contact us as soon as possible. We will do our best to update the address before the order ships, but we cannot guarantee that changes can be made after an order has been processed.

5. Returns

We want you to be happy with your purchase. If you are not satisfied with an item, you may request a return within [30 days] of receiving your order.

To be eligible for a return, items must generally:

Be unworn and unused
Be in their original condition
Have all original tags attached
Be returned in the original packaging where applicable
Not be marked as final sale or otherwise excluded from returns

To request a return, please contact us at [your email address] with your order number and the reason for your return.

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

6. Exchanges

We accept exchanges for eligible items, subject to availability.

If you would like to exchange an item for a different size or style, contact us within [30 days] of receiving your order.

If the requested replacement is unavailable, we may offer a refund or another appropriate solution.

7. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at [your email address].

Please include your order number and clear photographs of the item and packaging where applicable. We will review the issue and work with you to provide an appropriate resolution, which may include a replacement, exchange, or refund.

8. Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider or bank.

Original shipping charges are generally non-refundable unless the return is due to an error on our part, a defective item, or an incorrect item being sent.